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Lemon Laws For Consumer Products
Most Americans are at least familiar with the idea of “lemon laws for cars.” They know that they may have to return to the dealer to have work done four or more times, but eventually they can win a replacement or refund for their defective vehicle. Unfortunately, these laws do not necessarily apply to used cars, vehicles purchased from individual sellers and “as is” sales. However, with attorney advice, many consumers can pursue litigation until they feel adequately reimbursed. In fact, some states even have lemon laws concerning puppies and appliances, and devices that ease the strains and stresses of daily activities around the home.
Additionally, there are lemon laws for computers in some states. According to Ed Foster from www.infoworld.com, the lemon law for computers is a bit more convoluted, since there can be software defects and hardware defects — and both vendors are quick to point the blame. Often times a person is bounced back and forth between the two customer service centers to find little reprieve. However, many manufacturers have enacted their own responsible warranty laws. Typically, if the same part has broken down four times or more during the warranty period, you’re entitled to a replacement item.
It’s becoming more widespread to include disability devices like motorized scooters in lemon laws for disabled people. While only three states (California, Florida and Wisconsin) explicitly name these products in their consumer protection laws, other states (Illinois, Nevada, Washington, Hawaii, Oregon and Minnesota) are interested in doing the same. In Wisconsin, a 1992 “Wheelchair Lemon Law” says that a wheelchair or scooter that has been unsuccessfully repaired four or more times (or has been out of service for 30 cumulative days) is covered by law, entitling buyers to a comparable replacement or refund. California protects consumers using similar standards in the “Song-Beverly Consumer Warranty Act.”
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